Question 1

What does website maintenance include at siteproteX?

Accepted Answer

Security updates, backups, uptime monitoring, bug fixes, speed optimization, content updates, form testing, and monthly performance summaries via ClientZone360.

Question 2

Do you support both WordPress and Wix?

Accepted Answer

Yes. We manage and optimize both WordPress and Wix websites, including plugin/app updates, speed and security hardening, and regular QA.

Question 3

What is ClientZone360?

Accepted Answer

ClientZone360 is our customer dashboard to track updates, renewals, backups, tickets, and reports so you always know what’s done and what’s next.

Question 4

How fast do you respond to priority issues?

Accepted Answer

We target rapid responses with SLAs such as content updates in under 4 hours and website restoration in under 8 hours for supported cases.

Question 5

Do you help with CBSE/UGC/AICTE compliance for schools?

Accepted Answer

Yes. We audit and implement required website sections and artifacts for CBSE, UGC, and AICTE, and keep them current as circulars change.

Question 6

Can you improve my website speed and Core Web Vitals?

Accepted Answer

Yes. We compress images, optimize loading and caching, set up CDN, and fix layout shifts to improve Core Web Vitals and overall performance.

Question 7

What are your pricing plans?

Accepted Answer

We offer Essential (₹9,990/yr), Growth (₹24,000/yr), Premium (₹55,000/yr), and Custom (₹99,000/yr or ₹9,990/mo) plans.

Question 8

How do I get started?

Accepted Answer

Book a free website audit on our site or contact us via WhatsApp or phone. We’ll review your site and recommend the right plan.

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