WordPress uptime, security, updates - Techpearl’s trust in SiteProtex.
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Challenge
Maintaining a high-performance WordPress site stretched Techpearl’s internal resources and threatened reliability.
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Needed regular blog and use case updates
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Risk of downtime impacting credibility
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Plugin and theme vulnerabilities
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Lack of structured SLA-based support
Solution
siteproteX delivered structured WordPress maintenance with proactive updates, SLA tracking, and dedicated communication.
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Freshdesk ticketing for all requests
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SLA-based closure for support issues
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Weekly + monthly performance & activity reports
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Dedicated WhatsApp group for fast coordination
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Outcome
Website performance improved significantly, achieving 99% uptime and consistent, secure user experience.
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99% uptime sustained over months
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Malware risks eliminated through proactive monitoring
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Faster blog and content updates
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Reduced dependency on internal team
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Client confidence led to multiple referrals
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Testimonial
"SiteProtex keeps our WordPress site secure, fast, and always updated. Their reporting and responsiveness are excellent."
– Techpearl Team
Reliable Wix maintenance keeping Naadu’s website updated and trusted.
Challenge
Naadu needed a dependable partner to maintain their Wix website and keep it performing consistently.
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Frequent menu and content updates for restaurant promotions
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Wix platform required design tweaks and responsiveness fixes
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Risk of downtime affecting customer reservations and brand image
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No dedicated in-house technical team
Solution
siteproteX delivered proactive Wix maintenance, content support, and transparent reporting with dedicated communication.
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Managed all menu, offer, and content updates
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Ensured responsive design across devices
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Freshdesk ticketing for request tracking and SLA compliance
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Weekly uptime and performance monitoring
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Dedicated WhatsApp group for instant coordination
Outcome
Naadu’s website remained updated, responsive, and reliable, strengthening its digital presence in Isle of Man.
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99% uptime achieved consistently
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New promotions updated within SLA timelines
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Smooth mobile experience for online visitors
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Strengthened customer trust in brand reliability
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Improved digital engagement and visibility locally
Testimonial
"siteproteX has been a reliable partner for maintaining our Wix website. Updates are timely, performance is stable, and their support team makes everything easy for us."
– Naadu Management Team, Isle of Man
SiteProtex powers Impact Group with secure, compliant websites.
Challenge
Impact Group needed ongoing website maintenance to manage frequent updates and ensure compliance across multiple institutions.
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Regular uploads of notices, circulars, and academic content
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Large multi-page WordPress site requiring performance optimization
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Security and uptime critical for students, faculty, and parents
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Internal teams lacked dedicated bandwidth for technical fixes
Solution
siteproteX implemented structured maintenance, content support, and compliance-focused monitoring for reliability.
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Managed academic updates, notices, and student information
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WordPress updates: core, plugins, and theme maintenance
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Security monitoring and malware protection
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SLA-based ticket handling via Freshdesk
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Monthly reports + WhatsApp coordination with institution team
Outcome
Impact Group’s website stayed secure, updated, and compliant, enhancing trust among stakeholders.
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99% uptime achieved consistently
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Timely publishing of academic and administrative updates
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Improved performance and faster site load times
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Strengthened compliance for institutional credibility
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Positive feedback from administration and stakeholders
Testimonial
"siteproteX ensures our institution’s website remains reliable, updated, and secure. Their structured support helps us focus on academics while they handle our digital presence."
– Impact Group Administration
SiteProtex powers Impact Group with secure, compliant websites.
Challenge
Toronto World School required dependable Wix website maintenance to keep information updated for students and parents.
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Frequent updates for admissions, events, and announcements
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Website performance needed to remain smooth across devices
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Risk of outdated information reducing parent trust
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No dedicated internal team for technical updates
Solution
siteproteX provided proactive Wix maintenance, ensuring timely updates and consistent performance.
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Managed admission announcements, events, and content changes
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Regular Wix updates for structure, layout, and responsiveness
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All requests handled via Freshdesk with SLA-based closures
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Weekly uptime monitoring and monthly reporting for transparency
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Dedicated WhatsApp group for quick client coordination
Outcome
Toronto World School’s website remained secure, responsive, and reliable, supporting admissions and parent communication.
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100% uptime consistently achieved
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Timely publishing of admission updates and event details
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Improved mobile experience for prospective parents
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Strengthened digital credibility for the institution
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Positive feedback from school administrators and parents
Testimonial
"siteproteX keeps our website running seamlessly. Updates are always on time, performance is consistent, and we trust them as our long-term partner"
– Toronto World School Administration
SiteProtex ensures uptime, security, and impact for Safe in India.
Challenge
Safe in India’s WordPress site needed timely updates, security, and reliable support for stakeholder trust.
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Regularly publishes reports, blogs, and impact updates
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Sensitive NGO data needed security safeguards
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Limited internal bandwidth for content + technical fixes
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Risk of outdated information affecting credibility
Solution
siteproteX provided structured maintenance, security monitoring, and transparent reporting for continuous reliability.
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Managed Wix updates
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Freshdesk for ticketing and SLA-driven resolutions
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Weekly performance + uptime monitoring reports
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Malware scans and security hardening
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Dedicated support via WhatsApp group
Outcome
Safe in India’s website stayed compliant, secure, and continuously updated with stakeholder confidence.
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100% uptime maintained
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All updates completed within SLA timelines
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Faster publishing of impact reports and blogs
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Enhanced credibility with donors and partners
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Consistent positive feedback from their leadership team
Testimonial
"siteproteX has been instrumental in keeping our website updated, secure, and reliable. Their timely support helps us focus on our mission while they take care of our digital presence."
– Safe in India Team
Proactive WordPress maintenance powering Regal Unlimited’s global presence.
Challenge
Regal Unlimited needed reliable WordPress website maintenance across multiple sites to support their global coaching brand.
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Frequent content updates for blogs, events, and coaching programs
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Performance issues due to plugin overload and complex integrations
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Security risks with multiple WordPress sites under one brand
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Lack of structured process for timely updates and reporting
Solution
siteproteX provided end-to-end WordPress maintenance with proactive monitoring and SLA-based delivery.
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Managed content updates across all Regal Unlimited websites
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Streamlined plugins, improved speed, and optimized site performance
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Regular security monitoring and malware protection
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All requests tracked via Freshdesk with SLA compliance
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Weekly uptime checks and monthly performance reports shared with the client
Outcome
Regal Unlimited’s websites remained secure, fast, and professional, enhancing brand credibility and user
experience.
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99% uptime consistently achieved
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Faster load times and improved SEO visibility
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Seamless publishing of coaching blogs and event updates
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Consistent digital presence across multiple sites
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High client satisfaction and continued partnership
Testimonial
"siteproteX has been an excellent partner for managing all our WordPress websites. Their proactive support, speed, and reliability give us complete peace of mind as we focus on our coaching business."
– Regal Unlimited Team
MVJ PUC website maintained with timely updates and reliability.
Challenge
MVJ Pre-University College needed a reliable partner to manage their Wix website for timely updates.
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Frequent announcements, circulars, and academic updates required
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Wix design adjustments needed for better usability
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Risk of outdated content affecting parent and student trust
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No internal tech team dedicated for maintenance
Solution
siteproteX provided structured Wix maintenance, content updates, and proactive monitoring for reliability.
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Regularly updated circulars, notices, and academic content
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Ensured mobile responsiveness and performance optimization
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All requests tracked via Freshdesk with SLA-based closures
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Weekly uptime monitoring and monthly reports shared with management
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Dedicated WhatsApp group for quick coordination
Outcome
MVJ’s website stayed updated, professional, and student-friendly, boosting trust among parents and stakeholders.
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99% uptime consistently achieved
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Faster turnaround on notices and updates
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Better mobile experience for students and parents
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Strengthened credibility for the institution’s digital presence
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Positive engagement with students and community
Testimonial
"siteproteX has been a dependable partner for our Wix website. From updates to performance, they ensure our digital presence supports our academic mission without interruptions."
– MVJ PUC Administration
